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| Locally Owned Broker with National Resources |
| | | | Problem | | | A Tennessee food processor had continued to buy their insurance from the same, local insurance agency since inception. Now with several plants and only one Risk Manager, claims shot up 93% over a two year period.
The insurance company reacted quickly and severely - with a large premium increase that threatened the companies profitability.
The CFO and owner decided it was time to hire a new broker. Still they wanted a locally owned insurance broker, but one with national broker resources. | | | | | | Solution | | | Gale Smith + Company assembled a team comprised of several key resource individuals including enviromental, ergonomic, and loss control consultants.
Within 9 months claims frequency was reduced by 45%. Gale Smith then made the hard work pay off. Drawing upon their extensive network of insurance companies, Gale Smith remarketed the account, ultimately selecting several "specialty" carriers versus one general carrier.
The RESULT: The client received savings in excess of $400,000. |
| | | "We were with a national broker... but found we prefer... Gale Smith + Company." | | | We had worked with Gale Smith for several years and grew substantially in that time.
A few years ago we tried a national broker but the service didn't measure up.
Whether it be loss control, claims, or day to day service... we have come to appreciate the value of working with the same people at Gale Smith year-in and year-out. We're no longer in the position of retraining our insurance broker when they transfer people from office to office. The same people who initially called on us - SERVICE us.
We count on them.
If that's what you want from an insurance broker... then I'd recommend Gale Smith + Company. | | | | | - | Walt Salyer
Controller
Tom James Company |
| | "The reason I do business with Gale Smith is simple...
...They do what they say they are going to do - and in today's world - that's rare!" | | | I was referred to Mike Hargis with Gale Smith + Company.
I met with him just out of courtesy, with no intention of switching agents. 30 minutes into our first meeting it was clear his knowledge of our business was far superior to our current broker.
Gale Smith gave us realistic expectations - not pie in the sky promises - like others often do.
A few weeks later, everything they said they could do... was accomplished, and we are now much better positioned in the ever-changing insurance market. | | | | | - | Frank LaClair
Risk Manager
PACE International |
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